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Are you one of those that was plagued with the bad customer service from Singpost? Despite the many horror stories online, many others have actually never experienced anything negative from Singpost. This particular Redditporean was one of them.. Until now. 

This Redditporean did her usual online shopping and was expecting her packages to arrive safely like how it has happened for her the previous few years. However this time, Singpost decided that it was time for her to taste their infamous service for real. You can read her full post here:

I was expecting 3 packages to be delivered last week. I successfully recieved 2 of them on the afternoon of 1 March, they were both delivered at the same time by SingPost. Later in the evening I checked the tracking status of the remaining undelivered package only to find out that a delivery was attempted but failed, and a delivery advice was issued. And for some bizzare reason it was on transit to Bishan PO when my missed packages normally transits to CCK PO cos that is the nearest one to my house. I attempted a redelivery/redirect request via their website but the request did not seem to go through. However seeing it was in the evening, I decided to call back the following day.

So I called the following morning. I was greeted by a gentlemen who told me that I already arranged for a redirect from Bishan PO to CCK PO (So apparently the request I made via the website went through?), and that it will be ready to collect in 3 working days. He even gave me the details on how to collect it and that I can track it via the SingPost website, fair enough.

Then... I checked the tracking on 4 March and saw that a redelivery was attempted but failed YET AGAIN and that ANOTHER delivery advice was issued. I called 1605, but operators seemed busy, so I opted for the next best thing - Live Chat. The lady over chat told me I in fact opted for a redelivery instead of a redirect (lol wut?) and since the request can only be made once, I have no choice but to manually collect the package at Bishan PO, which is going to be an inconvience for me as I live in CCK. I kept asking for an explanation on why the 2 delivery attempts never took place, but she repeated kept replying with the usual copy/paste sentences and their delivery SOP's. (You can see some snippets of the convo here) It honestly felt like I was talking to a bot instead of a live chat. (Again, see pics) She either did not seem to understand what I was asking or she was completely unaware of how to handle my request. Or perhaps SingPost deliberately instructed their live chat to not divulge too much info? Frustrated, I decided it was hopeless to continue our conversation so I thanked her and ended the chat there.

Nevermind the redirect request didn't get through. What I want now is an explanation on why the deliveries never took place, and also why was the "missed package" somehow got sent to Bishan. Although I do find the former to be even more bizzare.

My best guess is upon arrival at the sorting center, my package got mixed up in the wrong batch of other packges meant for delivery in another region of Singapore. And SingPost took the easy way out by simply marking it as a failed delivery attempt instead of noticing the address and redirecting it to the nearest PO for it. I've been shopping online for years, I hardly ever buy stuff from retail anymore, and my family has generally had good experiences with SingPost unlike all the horror stories my friends tell me and those I see on the internet. But after this, I'm not sure anymore.

TL;DR - SingPost never delivered my package TWICE, live chat was pretty much as good as talking to a bot, and now I have no choice but to travel down to Bishan PO from CCK (where I live) just to collect my package or it will be sent back to the sender.

Welp. Looks like the apology and promises to improve their service did little to nothing as we continue to see negative comments by netizens. 

 

A Private Hire Car had an impromptu car wash when it was found inside a children's swimming pool at a Geylang condominium on Sunday morning. Photos that have been circulating on social media shows the front two wheels of the red Honda Shuttle half-submerged in the pool.

Another photo also shows that the car would have to been driven over several metres of a grass patch and onto a pedestrian path before it eventually reached the swimming pool, thus realistically giving the driver enough time to react or to actually stop the car. The incident happened on early Sunday morning at Sims Green Condominium, which is located at 27A Geylang. Witnesses said the driver appeared to be an elderly man, who was not injured but appeared to be shocked. 

It was not known how the driver failed to notice the grass patch, the pedestrian path, and the swimming pool before he went for his car wash, but some suspect he might have gone for carpooling. 

A 52 year old man was reportedly taken to hospital after a fight broke out at a coffeeshop, S-11, in Taman Jurong on Sunday evening. In a video that has gone viral, about four men were shown to be involved in a fight.

A man wearing a striped t-shirt was seen throwing a punch at another man wearing a white t-shirt, sending him sprawling onto the floor and unable to get up. Another man in a sleeveless top with a knuckle duster on his fists then started kicking the prone white shirted man, while also raining punches on him. Another man in red was sitting on the steps, apparently unable to get up anymore. It was not clear what started the fight, but police confirmed they received a call for help at the location. 

One man was taken conscious to hospital, while it is unclear if any arrests were made. 

This is quite ridiculous. Acting on a tip off, the SCDF responded with a surprise fire safety checks at the Alexcier building in late February. The building is supposed to be an 8 storey multi use light industrial building.

Many assumed it was, after all, why need to lie, right? The lifts also stops on 8 floors only. There was no option for a ninth floor. However, this was all just an illusion. The lifts in the building also shows up to 8 floors only. When SCDF conducted their fire inspection, they discovered an entire floor hidden in the building. In fact, the ninth level was so well hidden, that access was only through special means.

Users have to go through in a specific office pantry on the eight floor. They then have to enter a number on a keypad on the wall. This will unlock a door, which is disguised as a display shelf. Finally, users go up two flight of stairs to find themselves in a 5,000 square feet room. This is cool, but illegal. SCDF said that action will be taken against the building owners. 

A young grassroots volunteer, named as Roland Neo, who reportedly holds a treasurer post in a community club management committee, was alleged to have attacked an elderly dog owner, after the elderly man swung his leash at Neo's dog.

The elderly man, Mr Joseph Wee, 59, was walking his muzzled German Shepherd Nero to his home in Joo Chiat form Telok Kurau Park, when Neo's appeared and bit Nero's tail. So Mr Wee did the only thing he could, as he swung his dog's leash towards the other dog to shoo it away. But before Mr Wee could examine Nero's bleeding tail, he was struck from behind and sent tumbling to the ground. According to witnesses, Mr Wee was bleeding from the blow, and the man who struck him, Neo, was spoiling for a fight. he even challenged yet another elderly man to fight, after the man stepped forward to prevent the assault. Mr Wee sustained fractures to his tailbone.

At least 40 people witnessed the assault and when they wanted to call the police, Neo told them not to get involved. It was understood that the Neo was out on bail for other offenses when the incident took place, and the police was also informed of the latest assault, and investigations are ongoing.

An Indian banker who will be moving to Singapore has voiced her worries about not being able to find a job here. She is following her husband to our little red dot as he has been transferred here.

She thought that it would be easy for her to get a few interviews going as Singapore is a "wealth hub". Furthermore, she had knowledge and experience in the banking field. However, she was left devastated about the radio silence that greeted her job applications.

She was perplexed that none of the recruiters approached her as she has also expressed commitment to live in Singapore.

"I’m just hoping that when I actually land in Singapore, I’ll be able to speak to recruiters, because they’ll see that I’m ‘on the ground’. I think emails from overseas get deleted or ignored almost by default."

Despite all the hurdles, the Indian woman is optimistic about her move to Singapore as she will be able to earn much more once she really gets a job.

No, this is not good news as fellow Singaporeans all know that the Government loves foreign talents.

We are not sure about how stringent the rules are but one thing's for sure - she will be happy to know that she is favoured here.

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